Ordering from Lowell Hill Pottery is Very Easy!
Use the shopping cart on this site, send an email to sales@lowellhillpottery.com, or call (207) 951-8229. You can also download and mail the Lowell Hill Pottery Downloadable Order Form. Please call or email me if you have any questions or are not certain of your options. There are many products and many options. Sometimes it’s just easier to talk it over. Besides, I enjoy talking to my customers!
Currently I am unable to produce new product while I make arrangements for a new shop location. This website will indicate if an item is available for purchase. Simply select the item you want and indicate the color or pattern. If I do not have that item in stock, you will immediately see a notice to that effect. If you don’t see the color option you want, that means that the item is available but not in that color.
Orders over $1,000 require a 50% deposit. This deposit is not refundable once we have started work on your order.
Please note: The shipping charges shown at the time of order placement are estimates. Experience has shown that they tend to be a bit low. This is especially true of USPS rates because insurance is not taken into account but must be purchased separately for items worth more than $50. I add insurance for shipping, which tends to add at least $2 to the shipping charge. Please bear this in mind when ordering.
When your order is ready to ship, I will contact you via email with an invoice that includes shipping, handling and any applicable sales tax (unless you mailed in an order form with payment). You may mail us a check, call with your credit card information, or pay via PayPal (we will supply the necessary information for you to do this). Customers who wish to come to the studio may make an appointment. We accept all payment methods at the shop.
Once your payment has been processed, your order will be shipped.